CASE STUDY · DIGITAL DENTISTRY

Digital Dentistry Adoption

From early technology introduction to scalable customer adoption.

End-to-end development of digital dentistry opportunities, from workflow assessment and demonstration through negotiation, onboarding and technology adoption.

100+
Intraoral scanners
16
Territory Managers supported
2019–2024
Digital adoption experience
€10k–€47k
Solution value
Lorenzo Riccelli during digital dentistry training

THE CONTEXT

Technology becomes useful through adoption

Digital dentistry opportunities connect equipment, software and clinical-laboratory workflows. Introducing an intraoral scanner is one part of a broader adoption process.

This work covered digital adoption experience from 2019 to 2024, connecting commercial development with demonstration, onboarding and workflow understanding.

THE CHALLENGE

Connect the workflow with the decision

The commercial challenge was to understand the workflow, demonstrate a relevant solution and support the path from evaluation to adoption.

Solution values ranged from €10k to €47k. This called for a structured conversation about the intended workflow, practical implementation and the needs of the practice and laboratory.

THE APPROACH

From assessment to adoption

  1. 01

    Assess

    Understand the current workflow and the intended digital application.

  2. 02

    Demonstrate

    Connect scanning and digital tools to relevant workflow needs.

  3. 03

    Develop

    Build the opportunity through a structured commercial conversation.

  4. 04

    Negotiate

    Support the decision and the commercial agreement.

  5. 05

    Onboard

    Connect implementation with the adoption of the technology.

EXPERIENCE & SCOPE

Digital opportunities developed end to end

100+
Intraoral scanners
16
Territory Managers supported
2019–2024
Digital adoption experience
€10k–€47k
Solution value

The experience spans more than 100 intraoral scanners and support for 16 Territory Managers.

Workflow assessment, demonstration, negotiation, onboarding and technology adoption were treated as connected stages of the same opportunity.

CAPABILITIES DEMONSTRATED

Technical understanding. Commercial execution.

  • Digital Dentistry
  • Complex Sales
  • Business Development
  • Customer Adoption
  • Workflow Assessment
  • Sales Support
lorenzoriccelli.com

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